Information on data protection
pursuant to Article 13 of the EU’s General Data Protection Regulation (GDPR)

The Federal Foreign Office will use your personal data during this process. Personal data are all information referring to an identified or identifiable natural person. We would like to provide the following information regarding our data processing in order to comply with our obligation under Article 13 of the GDPR:

[1] Basic information

[1.1] Controller and Data Protection Commissioner

Under section 2 of the Foreign Service Act, the Federal Foreign Office (headquarters) and the German missions abroad form one single federal authority.

Auswärtiges Amt
Werderscher Markt 1
10117 Berlin
Tel: +49 (0)30 18 17‑0 / help desk: +49 (0)30 18 17‑2000
Telefax: +49 (0)30 18 17‑3402

Contact the help desk:

The Federal Foreign Office Data Protection Commissioner can be contacted as follows:

Datenschutzbeauftragte/r des Auswärtigen Amts
Auswärtiges Amt
Werderscher Markt 1
10117 Berlin
Tel: +49 (0)30 18 17‑0
Telefax: +49 (0)30 18 17‑5 7099

Contact the Data Protection Commissioner:

[2] Your personal data will be used for the purpose of arranging an appointment at a mission abroad of the Federal Republic of Germany. The legal basis for the processing of this data is

Article 6 (1) (e) GDPR in combination with Sections 1 (2) and 2 of the Consular Law, as the data is needed to perform consular tasks.

[3] Your personal data will be stored by the Federal Foreign Office for a period of six months after the agreed appointment for data processing purposes.

[4] As a data subject you have the following rights:

- Right of access (Article 15 GDPR)
- Right to rectification (Article 16 GDPR)
- Right to erasure (Article 17 GDPR)
- Right to restriction of processing (Article 18 GDPR)
- Right to data portability (Article 20 GDPR)
- Right to object (Article 21 GDPR).

[5] You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

This app allows you to arrange appointments for yourself or another person at one of the Federal Republic of Germany’s missions abroad to apply for a visa or use other consular services.

Use of the app is free of charge.

If no dates are available on the app, it means that all appointments are booked for the foreseeable future. The mission will release new appointments at regular intervals.

In using the app, you undertake to provide full and correct information. If you are unable to attend an appointment you have booked, please cancel it in good time.

The deliberate use of false information, the booking of appointments you do not intend to keep and similar improper use of the app, as well as repeated no-shows for booked appointments on inadequate grounds, may lead to your booking being cancelled by the mission and also to you being barred (possibly permanently) from using the programme.

By continuing to use the app, you are declaring that you will use the appointment booking system solely in keeping with these regulations.

If you make an appointment to apply for a visa for family reunification with a beneficiary of protection or register on a list for such an appointment, the information provided may be passed on to the International Organization for Migration (IOM). The IOM establishes initial contact with you on behalf of the Federal Foreign Office and assists you in preparing your application. The passing on of your data to the IOM constitutes a transfer of personal data to an international organisation as defined under Art. 44 et seq. of the General Data Protection Regulation (GDPR). Under Art. 49 (1) (d) and (4) of the GDPR, the transfer is permissible in order to protect important reasons of public interest.